As we receive each claim that comes through to us we have to carry out an initial survey. Whether the claim relates to Fire, Flood or Accidental damage. When we are dealing with Water damage related claims all our technicians carry out their surveys using the latest in Moisture detecting technology. This equipment can pick up damp where to the eye would appear dry. These areas can be beneath flooring, behind tiles or within hidden void spaces.
This survey is crucial to the Drying restoration programme as it details what is damaged and how far the water has spread. With this information all parties involved with the claim can look at out our report and base all works from this. If you have any doubt that there is further water damage to your home than it appears please contact us and we will be happy to attend to carry out this survey.